NCAA Suspends Turkish Airline From Nigeria Over Poor Services, Baggage Issues

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The Nigerian Civil Aviation Authority [NCAA], has asked Turkish airline to suspend its operations from Nigeria beginning from December 16, until it has the right size of aircraft that can transport all passengers with their baggage at the same time, into the country.

The NCAA is fuming because the incessant baggage issue has cost many Nigerian travellers a fortune, as the carrier continues in the same pattern.

In a letter titled: OPERATIONS OF TURKISH AIRLINES INTO NIGERIA and dated December 11, 2019, with Ref No: NCAA/DG/12/16/20 and addressed to the country manager of the airline, the regulatory authority expressed its displeasure over recent cases of not bringing passengers into Nigeria with their checked-in baggage.

The letter signed by Captain Sidi Abdulahi, acting director-general of the NCAA and was copied to the Managing directors of Federal Airports Authority of Nigeria [FAAN] and Nigerian Airspace Management Agency [NAMA], noted that the airport authority had been facing serious crisis controlling the passengers at the airport whenever they arrive without their luggage.

It added that it had no choice other than to call for the suspension of operations of the airline into Nigeria since all meetings held with the management over the issues had not yielded any positive result.

“The Nigerian Civil Aviation Authority wishes to extend its compliments to Turkish airlines and also to express serious displeasure about the recent cases of not bringing passengers into Nigeria together with their checked-in baggage.

“These incidences which have been going on for over two weeks have become so bad that the most recent flight arrived without more than 85 per cent of passengers’ baggage on board. This issue has made passengers carry out several mob actions at our airports and it is a great threat to our airport facilities.

” In view of all these and the series of meetings held with Turkish Airlines personnel which did not yield any solution to the problem, the NCAA is therefore left with no option than to direct Turkish airlines to suspend its operation into Nigeria until such a time when the airline is ready to operate with the right size of aircraft that can transport all passengers with their baggage at the same time.

“If no remedial action is carried out by your airline, this suspension shall be effective from the 16th of December, 2019”, the letter reads.

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